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Restoring the Voice of Seniors

The RPA Project

Tel-Aide Montréal: here to listen to seniors

65%

of our callers are 51 years and older.

76%

Suffer from loneliness, depression or anxiety.

Our Free Services

By developing partnerships with organizations and residences for seniors, this project aims to combat loneliness among elderly individuals by providing various means for them and their loved ones to integrate active listening into their lives. This includes sharing sessions on listening, group workshops for seniors, training for employees, and meetings with groups of caregivers. All our services are tailored to the unique realities and specific needs of the elderly individuals who use them.

Tailored Training

For staff at senior residences and other locations serving seniors.

Group Workshops

For seniors addressing ways to improve mental well-being.

Topic-based Meetings

for caregivers. 

Sharing Sessions on Listening

A group discussion facilitated by a TAM moderator.

Experience the benefits of active listening

EXPERIENCE THE BENEFITS OF ACTIVE LISTENING

Invite us!


Do you want us to come to your residence, FADOQ club, library, or elsewhere to facilitate a conference or workshops?

Here are some of the services we offer:

  • Workshops and conferences for seniors, staff at residences, and caregivers.
  • Free and confidential listening service available every day.
  • Tailored training on topics of interest.

Get in touch with us!


Don’t hesitate to contact us for more information. We’ll be happy to provide you with more details about our services and answer your questions.

 RPA PROJECT COORDINATOR

Thémis Daraîche
recrutement@telaide.org
514 935-1105 extension 235

Reach out to us!

This project is made possible thanks to the support of our partners.

Tel-Aide Montréal phylactère avec deux oreilles formant un coeur, qui semble résonner
Need to talk?

Call us at 514-935-1101

What is Tel-Aide Montreal?

Tel-Aide Montreal is a non-profit organization that offers an active listening service that is anonymous and confidential for individuals in need of someone to talk to or share their emotions with. Our trained volunteer listeners are equipped to listen, support, and help callers navigate difficult moments, crises, or periods of loneliness. Tel-Aide Montreal provides a general listening service available in both French and English to assist individuals in coping with everyday challenges.

What is active listening and how does it work?

Active listening is a an empathetic communication technique that aims to understand, without judgment or advice, the feelings and concerns of the speaker. At Tel-Aide Montréal, volunteer listeners pay close attention, ask open-ended questions, and respond with empathy, allowing the caller to express themselves freely and to feel heard. This type of listening creates a safe space where the caller can explore their thoughts and emotions.

What Programs and Services Does Tel-Aide Montreal Offer?

Tel-Aide Montreal provides a free active listening service by phone, accessible to anyone who feels the need to talk. Our trained volunteer listeners offer empathetic, non-judgmental support in a safe and confidential environment. This service is available to discuss a wide range of topics, from stress and anxiety to loneliness and personal crises. Additionally, Tel-Aide Montreal offers services for private residences for seniors and welcomes student interns.

What are the service hours of Tel-Aide Montréal?

Tel-Aide Montréal offers an active listening service from 7 a.m. to 11 p.m., every day. Volunteer listeners are available during these hours to provide ongoing support to those in need.

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We are constantly evolving and adapting to the realities of our callers.
Your feedback helps us to improve.

Our Business Hours
Monday to Friday
9am to 5pm

POSTAL ADDRESS 
CP 97557 CSP Wellington Verdun (Québec) H4G 3M6

Get Help

Our free, confidential telephone service offers active listening
Call us at
514-935-1101
7 a.m. and 11 p.m.
7 days a week


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