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NEWS & PRESS RELEASES


Chosen Solitude vs. Loneliness: How to Tell the Difference

There’s a kind of silence that soothes you, and another that weighs you down. Being alone doesn’t always mean feeling lonely — but sometimes, the line is thin between a solitude that nurtures… and loneliness that isolates and weakens you. How can you recognize the difference? Chosen Solitude: A Healthy Need  You feel the need […]

When Listening Becomes a Gift: 5 practical ways to cultivate the art of active listening

Listening isn’t always easy.Not because we don’t want to, but because listening takes more than silence.It takes attention, availability; sometimes even courage.And yet, human beings need to be heard. Not advised, not corrected, just… welcomed.When you truly listen to someone, you offer them a rare space.A space where they can exist without needing to defend […]

Call for Nominations – 2025 Janette Bertrand Wellness Award!

Do you know a volunteer who truly makes a difference in their community?Someone who acts with heart, empathy, and dedication? Nominate them for this award! Submission deadline: September 1, 2025. The award includes: The award recipient will be honoured at our TAM-TAM DON fundraising event on November 13, 2025, at the Mount Stephen, in the […]

The keys to an authentic and meaningful conversation 

Authentic human connection is a fundamental need. You feel it too — that deep desire to be understood, to be met, to be truly heard.  But in everyday life, real conversations are rare. The kind where you can say what truly matters. The kind where you feel safe. It’s an art — but it’s an art you can […]

On the other end of the line: A conversation with a listening ear

Discover the journey of a devoted volunteer on Tel-Aide Montréal’s listening line. If you met Monique, you’d be struck by her joyful spirit, warm laughter… and quiet wisdom. After 46 years in Africa, she returned to Quebec with a deep belief: listening begins with respect. Today, as a Tel-Aide Montréal volunteer, she offers a gentle, humble presence — convinced that even a single conversation can open the door to a new beginning.

Men need to be heard too

In June, during Men’s Health Month, it’s important to remind ourselves of this simple truth: men need to be heard too. And yet, for many men, opening up remains difficult. From a young age, they’re taught to “stay strong,” “tough it out,” and “deal with it alone.” In many environments, vulnerability is still seen as […]

How Active Listening Improves Mental Well-Being

Have you ever felt overwhelmed? Emotions running high, thoughts tangled, and no idea where to start? Then, after a real conversation—simple, sincere, free of judgment—everything feels a little clearer. You breathe easier. You feel less alone. And most importantly, you know what to do. That’s the power of empathetic listening. It’s not a luxury—it’s a […]

Tel-Aide Montréal Launches Toll-Free Number and Expands its Service for English-Speaking Quebecers

Province-wide access to free, confidential mental health support. One in five Quebecers struggles with mental health issues, yet many don’t know where to turn, especially English-speaking Quebecers, who often face limited access to resources in their language. To improve accessibility, Tel-Aide Montréal (TAM) is expanding its free, confidential, and anonymous active listening service to be […]

Volunteering: The Heart of Tel-Aide Montréal

At Tel-Aide Montréal, active listening is built on a profoundly human gesture: choosing to volunteer.What if your simple presence could ease someone’s loneliness? That’s the commitment our volunteers make—one call at a time. As we mark National Volunteer Week, we want to take a moment to say THANK YOU.

Our night listening service returns May 1 at 11 p.m.!

Good news: Tel-Aide Montréal (TAM)’s night listening service will return the night of May 1 to 2, after being suspended temporarily. Available from 11 p.m. to 7 a.m., this night listening shift will offer anyone in distress or in need of someone to talk to a chance to be heard with empathy – even in […]

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