Need to talk?
Call our active listening service
There’s comfort in being truly heard — with openness and full attention.
We’re here to listen.
Need someone to talk to?
Call our active listening service
There’s comfort in being truly heard — with openness and full attention. We’re here to listen.
514-935-1101
TOLL-FREE EVERYWHERE IN QUÉBEC 1 877 935-1101
514-935-1101
WHAT TO EXPECT?
Become a volunteer listener
“Listening brings me the quality of selflessness, humility, and a greater openness to others.”
Training calendar
Fall 2025 :
- Thursdays, October 2, 9 and 16
Learn more about volunteering for our active listening line.
50 years, still listening.
Founded in 1971, Tel-Aide Montréal is the first call center in Quebec to provide a listening service for individuals suffering from mental health issues or simply needing someone to talk to. For 50 years, Tel-Aide Montréal has received over two million calls and listens to thousands of people each year through its free, confidential, and anonymous active listening service, available in both French and English.
Our latest news
We share our updates and announcements here. Follow us so you don’t miss anything.
On the other end of the line: A conversation with a listening ear
Discover the journey of a devoted volunteer on Tel-Aide Montréal’s listening line.
If you met Monique, you’d be struck by her joyful spirit, warm laughter… and quiet wisdom. After 46 years in Africa, she returned to Quebec with a deep belief: listening begins with respect. Today, as a Tel-Aide Montréal volunteer, she offers a gentle, humble presence — convinced that even a single conversation can open the door to a new beginning.
Men need to be heard too
In June, during Men’s Health Month, it’s important to remind ourselves of this simple truth: men need to be heard too. And yet, for many men, opening up remains difficult. From a young age, they’re taught to “stay strong,” “tough it out,” and “deal with it alone.” In many environments, vulnerability is still seen as […]
How Active Listening Improves Mental Well-Being
Have you ever felt overwhelmed? Emotions running high, thoughts tangled, and no idea where to start? Then, after a real conversation—simple, sincere, free of judgment—everything feels a little clearer. You breathe easier. You feel less alone. And most importantly, you know what to do. That’s the power of empathetic listening. It’s not a luxury—it’s a […]
Tel-Aide Montréal Launches Toll-Free Number and Expands its Service for English-Speaking Quebecers
Province-wide access to free, confidential mental health support. One in five Quebecers struggles with mental health issues, yet many don’t know where to turn, especially English-speaking Quebecers, who often face limited access to resources in their language. To improve accessibility, Tel-Aide Montréal (TAM) is expanding its free, confidential, and anonymous active listening service to be […]
Volunteering: The Heart of Tel-Aide Montréal
At Tel-Aide Montréal, active listening is built on a profoundly human gesture: choosing to volunteer.What if your simple presence could ease someone’s loneliness? That’s the commitment our volunteers make—one call at a time. As we mark National Volunteer Week, we want to take a moment to say THANK YOU.
Our night listening service returns May 1 at 11 p.m.!
Good news: Tel-Aide Montréal (TAM)’s night listening service will return the night of May 1 to 2, after being suspended temporarily. Available from 11 p.m. to 7 a.m., this night listening shift will offer anyone in distress or in need of someone to talk to a chance to be heard with empathy – even in […]
Why Active Listening Is Essential to Meaningful Relationships
You’ve probably already talked to someone… without really being listened to. Their eyes drift elsewhere, their mind is distracted. Your words seem to disappear into thin air. And that feeling stays with you—because it leaves a sense of loneliness, even when the other person is right there.. Being truly heard : a human need On […]
We’re hiring! Listener – Nighttime Telephone Listening Line
🎯 Position: Listener – Nighttime Telephone Listening Line📍 In-person | 22-24 hours per week | 🕛 Night shifts | Occasional daytime shifts available Application deadline: March 11, 2025 Each night, individuals seeking a listening ear call Tel-Aide Montréal, sometimes because they have nowhere else to turn. They’re not looking for advice or miracle solutions, just […]
Tel-Aide Montréal Launches the TAM-TAM DON Campaign
Friday, October 25, 2024 – Committed to sustaining and enhancing its essential mental health support services, Tel-Aide Montréal has launched a major fundraising campaign, the TAM-TAM DON, with a goal of raising more than $1.5 million over three years. The campaign kicked off last night with a vibrant fundraising event presented by Desjardins, attended by […]
TAM-TAM DON Fundraising Campaign : Over $228,000 Raised!
Tel-Aide Montreal (TAM), a free active listening helpline who has been serving the Greater Montreal population for over 52 years, celebrates the incredible success of its first large-scale fundraising campaign, the TAM-TAM DON. Thanks to the generosity of the public and committed partners, TAM has managed to collect the impressive sum of $228,364.65 during the […]
