Why become a listener ?
In recent years, the rate of psychological distress has drastically increased among Quebec adults. The Montreal community needs people like you more than ever to help them move forward in their lives.
By listening, you help people reduce their feeling of loneliness and help them to no longer feel trapped in their problems. Your listening makes all the difference!
The listener enjoys a feeling of being useful and giving back to the community. Listening is also a tool for self-discovery and can transform our daily relationships.
What we hear from our volunteers
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I have the privilege to listen to people’s situations that otherwise I wouldn’t have the chance to be in this present moment with them. I am grateful for that!
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More often than not, someone just wants another to listen. In active listening, the power of empathy comes alive, giving a city a chance to speak its mind.
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It is not about what I do for the Caller, it is about what the caller does for me, the Listener.
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When some callers, at the end of a call, thank me for having listened to them calmly and without passing judgment on them, I have an incredible feeling of accomplishment for having been useful to somebody who needed to share a burden.
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WHAT IS A GOOD LISTENER ?
A good listener is present with the caller and listens with empathy. The listener shows interest in the caller and their feelings. He remains authentic and respectful even if what he hears offends his values, regardless of the caller’s particularities.
Active listening
can be learned !
Theoretical courses • Practical courses • Exercises
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Accompanied listening sessions and
solo listening shifts.
Continuing education and sharing meetings also help provide the support and tools volunteers need for a rewarding experience.
With Tel-Aide Montréal, you will learn the art of active listening, listening to people who need to talk. You will feel how your presence and your listening will have an impact on the caller.