Whatever your reason for calling us,

we're here to listen

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Stress at work

Stress is a normal adaptive reaction to the environment. But when it lasts or gets too intense, it causes physical and / or psychological problems.

Above all, it is important to realize that you have exceeded the acceptable stress threshold. The Tel-Aide telephone line can help you with this by listening attentively. Anonymity and confidentiality are assured.

The next immediate step is to seek help from the available resources.

«

I was a fireball of energy, a real superwoman. On the go 24 hours a day and I was proud of it. At work, I was super productive, I never said no. I was the elastic band that couldn’t break. Then one day, I started feeling unwell, I felt pain all over, I couldn’t concentrate, I didn’t sleep well… My elastic snapped. I had a burn-out. I had the good sense to talk about what was happening and I asked for help.

»

Martine
34 years old

REVIVRE
Anxiety • Depression • Bipolar
Montréal : 514-REVIVRE (514-738-4873)
Toll free : 1-866-REVIVRE (1-866-738-4873)
> Visit their website

Association paritaire pour la santé et la sécurité au travail 
> Visit their website (French)

Commission des normes du travail du Québec
If you are living a difficult situation at work: 
> Visit their website

Douglas mental Health University Institute
Information and resources :
> Visit their website

Institut de méditation et d’arbitrage du Québec – En milieu de travail
Montréal : 514-282-3327
Toll free : 1-855-482-3327
> Visit their website

Ordre professionnel des travailleurs sociaux et des thérapeutes conjugaux et familiaux du Québec
Montréal : 514-731-3925
Toll free : 1-888-7319420
> Visit their website (French)

Ordre professionnel des psychologue du Québec
Montréal : 514-738-1223
Toll free : 1-800-561-1223
> Visit their website

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Addiction

Anyone, regardless of age, gender, or social level, can develop an addiction. Whether it is an addiction to sports, gambling, video games, pornography, medication, drugs or alcohol, the addiction can have serious consequences for the one who lives it.

When a dependency controls a person’s life, he or she must first speak about it with someone who is trustworthy. Calling Tel-Aide Montréal’s active-listening line allows you to confide in total anonymity and confidentiality.

The next step is seeking help. Numerous resources offer free interventions, in individual or group formats.

«

I started gambling around 21, on slot machines in bars. I would spend my whole paychecks on those machines. My entire life revolved around online casinos, I thought about it day and night. And one day, I had nothing left, I was almost out on the street. I lost everything: my job, my girlfriend, my friends, my apartment. Even my family cut me off. I hit rock bottom; I didn’t know how to get out… And then I finally talked about it and asked for help.

»

Julien
52 years old

Drugs – Help and Referral
Montréal : 514-527-2626
Toll free : 1-800-265-2626
> Visit their website

Narcotics Anonymous
Toll free : 1-855-544-6362
> Visit their website

Alcoholics Anonymous (Québec)
Montréal : 514-376-9230
> Visit their website

Centre de réadaptation en dépendance de Montréal
Emergency : 514-288-1515
Information : 514-385-1232, poste 5147
> Visit their website

Gambling-Help and Referral
Toll free : 1-800-461-0140
> Visit their website*
*The chat and TéléCounseling services are available

Tel-jeunes
Montréal : 514-288-2266
Toll free : 1-800-263-2266
> Visit their website

Ordre professionnel des travailleurs sociaux et des thérapeutes conjugaux et familiaux du Québec
Montréal : 514-731-3925
Toll free : 1-888-7319420
> Visit their website

Ordre professionnel des psychologue du Québec
Montréal : 514-738-1223
Toll free : 1-800-561-1223
> Visit their website

Take action for your well-being

Emotional distress affects many people at some point in their lives. It acts like a shadow that momentarily engulfs the light and replaces it with uncontrollable fears, anxieties, worries and sadness.

While sometimes it may seem like this negative emotion will never go away, it is possible to control and fight it.

Emotional distress

Talking about it is defusing the crisis and welcoming negative emotions. You have to talk about your situation first in order to understand it and to move forward. The Tel-Aide Montréal helpline offers an attentive and non-judgmental ear, in anonymity and confidentiality.

The next step is to ask for help, especially if you or someone you know is saying concerning things. If in doubt, do not hesitate to contact Suicide Action Montreal at 1-866-277-3553.

«

My wife has just died. She had breast cancer… I watched her suffer miserably and then she passed away, she was only skin and bones. I just can’t accept that she is gone forever. I feel so empty inside, I have no energy, no taste for anything, I don’t want to see anyone. I only want to sleep and try to forget… It’s not a solution, I know.

»

Fernando
48 years old

Fédération des familles et amis de la personne atteinte de maladie mentale (FFAPAMM)
To find support groups for people close to a person living with mental illness :
Québec : 418-687-0474
Toll free : 1-800-323-0474
> Visit their website (French)

Fondation des maladies mentales
Information, support and resources :
Montréal : 514-529-1000
Toll free : 1-888-529-5354
> Visit their website

Centre d’aide et de lutte contre les agressions à caractère sexuel (CALACS)
To find support groups in your region :
Montréal : 514-529-5252
Toll free : 1-877-717-5252

Portail santé Québec
Information and resources for public services : 
> Visit their website

Acouphènes Québec
Montréal : 514-276-7772
Toll free : 1-877-276-7772
> Visitez leur site web (French)

Ressources on griefing
Consult a list in the Magazine Le Bel Âge (in French) :
https://www.lebelage.ca/

Ordre professionnel des travailleurs sociaux et des thérapeutes conjugaux et familiaux du Québec
Montréal : 514-731-3925
Toll free : 1-888-7319420
> Visit their website (French)

Ordre professionnel des psychologue du Québec
Montréal : 514-738-1223
Toll free : 1-800-561-1223
> Visit their website

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Solitude

The health crisis experienced in 2020-2021 and the massive isolation caused by the confinement further widened the heavy trail of loneliness in Quebec. People living with loneliness in their daily lives tend to find themselves in a chronically stressful situation. Social interaction is crucial for humans!

To break your loneliness, you have to talk about it above all. By calling the Tel-Aide Montréal helpline, we lend you an attentive ear, in complete confidentiality and anonymity.

Another step may be to explore other specialized resources available in Montreal and the surrounding area

«

I feel lonely. I have no family, no spouse, no friends. I don’t have a job. I spend my days alone at home, talking to the walls. All my days are the same. If something were to happen to me, no one would know. I could vanish just like that, and nobody would care. This is not a life… feeling so alone… I’ve got to do something, I have to get out of this.

»

Carole
45 years old

Fédération des centres d’action bénévole du Québec
To find volunteering opportunities in your region :
> Visit their website (French)

Fédération québécoise des centres communautaires de loisir (FQCCL)
To find leisure activities in your region :
> Visit their website (French)

Association québécoise pour le loisir des personnes handicapées (AQLPH)
To find leisure activities in your region :
> Visit their website (French)

Quebec Association of Seniors Centres
To find a community centre for seniors in your region :
> Visit their website (French)

Regroupement des Maisons des jeunes du Québec
To find a youth centre in your region :
> Visit their website (French)

Tel-jeunes
Montréal : 514-288-2266
Toll free : 1-800-263-2266
> Visit their website

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Abuse and Intimidation

Abuse and intimidation can take many forms and can occur even when there is no intention of harming someone. No context is spared by the exercise of these reprehensible behaviors: at school, at work, with family or friends and now even on the Internet.

Whether it is verbal, or psychological, physical, sexual, or even financial and material, abuse and intimidation must be taken seriously. When you go through such a situation, you have to talk about it above all and break your isolation. The Tel-Aide Montréal helpline offers a listening ear. Anonymity and confidentiality are assured.

Afterward, a person should seek help by calling one of the many specialized resources available in Montreal and the area. If a person feels in danger, he or she should dial 9-1-1.

«

Who would have thought that a son could behave like this with his mother? He’s constantly aggressive and hypercritical; he calls me stupid, says he can’t wait for me to die so he’ll be free of me! He takes all my money; I don’t have a penny left for my personal needs. This can’t go on, I’m scared of him. I need to talk about this

»

Annette
71 years old

Crime Victims Assistance Centre (CAVAC)
Toll free : 1-866-CAVAC (1-866-532-2822)
> Visit their website

Elder Mistreatment Helpline (LAAA)
Montréal : 514-489-2287
Toll free : 1-888-489-2287
> Visit their website

Dépendant Affectif Anonyme Québec
Montréal : 514-990-4744
Toll free : 1-800-263-2266
> Visit their website (French)

Tel-jeunes
Montréal : 514-288-2266
Toll free : 1-800-263-2266
> Visit their website

FADOQ Seniors Organization
Montréal : 514-252-3017
Toll free : 1-800-544-9058
> Visit their website

Seniors-Aware
Toll free : 1-800-544-9058
> Visit their website

Action sur la Violence et Intervention Familiale (AVIF)
Montréal : 450-692-7313 • Adults
Montréal : 450-692-8746 • Youth
> Visit their website (French)


Québec region :
Groupe d’Aide aux Personnes Impulsives, ayant des comportements violents
Québec : 418-529-3446
> Visit their website (French)

Ordre professionnel des travailleurs sociaux et des thérapeutes conjugaux et familiaux du Québec
Montréal : 514-731-3925
Toll free : 1-888-7319420
> Visit their website

Ordre professionnel des psychologue du Québec
Montréal : 514-738-1223
Toll free : 1-800-561-1223
> Visit their website

Talking about it is doing something for yourself

Even though the number of male victims is on the rise, the portrait of victims of domestic violence remains similar from year to year; women still form the majority of victims and suffer more from the most severe forms of domestic violence.

Fortunately, all over the world, feminist groups are emerging and campaigning to reveal violence against women and have its social character recognized.

In this process, a whole network of shelters and support resources for abused women has emerged in Quebec. It is, more than ever, possible for victims to make their voices heard and to obtain the appropriate support to get through this difficult ordeal. You are not alone!

Domestic violence

Conjugal violence refers to any act of violence committed in a marital context. Whether it is physical, psychological, verbal, economic or sexual, such violence should never be taken lightly. Above all, you have to talk about your situation and break the wall of silence. The Tel-Aide Montréal helpline offers an anonymous and confidential listening ear.

The next step is to seek help, without delay, especially if you feel you are in danger. Do not hesitate to call 9-1-1.

«

I’m constantly afraid of him. When he gets home, I never know what to expect. He can start screaming because I put something in the wrong place or the children are noisy. He can call me stupid because I forgot to buy milk, and then throw a glass at me when he gets drunk. He can be so terribly aggressive… I don’t know what to do, this can’t go on. I need to talk, to get help.

»

Julie
33 years old, 2 kids

SOS – Violence conjugale
Toll free : 1-800-363-9010
> Visit their website

Regroupement des maisons d’hébergement pour femmes victimes de violence conjugale
Toll free : 1-800-363-9010
> Visit their website (French)

Fédération des maisons d’hébergement pour femmes
Montréal : 514-878-9757
> Visit their website (French)

Domestic and Intrafamily Violence-Montréal Police
Emergencies : 911
Outside of Montréal : 514-280-2121
Info-Crime : 514-393-1133
> Visit their website

Tel-jeunes
Montréal : 514-288-2266
Toll free : 1-800-263-2266
> Visit their website

Service d’aide aux conjoints (SAC) – Support groups for men
Montréal : 514-384-6296
> Visit their website

Action sur la Violence et Intervention Familiale (AVIF)
Montréal : 450-692-7313 • Adults
Montréal : 450-692-8746 • Youth
> Visit their website (French)

Centre d’intervention et de recherche en violence conjugale et familiale
Montréal : 514-270-8462
> Visit their website (English, french and spanish)


Québec region :
Centre d’intervention et de recherche en violence conjugale et familiale
Québec : 418-529-3446
> Visit their website

Ordre professionnel des travailleurs sociaux et des thérapeutes conjugaux et familiaux du Québec
Montréal : 514-731-3925
Toll free : 1-888-731-9420
> Visit their website

Ordre professionnel des psychologue du Québec
Montréal : 514-738-1223
Toll free : 1-800-561-1223
> Visit their website

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Couple in crisis

Living with another person or a family member is not always an easy ride. Sometimes, more or less severe conflicts arise. Even though they are quite normal, these crises usually indicate that changes and readjustments are needed to move forward in the relationship.

It is sometimes important to take a step back to put your thoughts in order. Tel-Aide Montréal offers you an attentive ear to help you navigate this conflict. Anonymity and confidentiality are assured.

«

Things are falling apart between us. For six years, we have been a strong couple, and now we’ve come to a dead end. I love my husband, but I’m not happy with him anymore. We fight all the time, for small things, and the argument just deteriorate… I can’t see how I can go on like this. At the same time, I don’t want to destroy all we have built together… I need to talk about it, to see more clearly.

»

Tania
29 years old

Dépendant Affectif Anonyme Québec
Montréal : 514-990-4744
Toll free : 1-877-621-4744
> Visit their website (French)

Tel-jeunes
Montréal : 514-288-2266
Toll free : 1-800-263-2266
> Visit their website

Fédération des associations de familles monoparentales et recomposées du Québec
To find single-parent and stepfamilies centres :
> Visit their website (French)

Fédération québécoise des organismes communautaires Famille
To find families organizations in your region :
> Visit their website (French)

Association de méditation familiale du Québec 
Montréal : 514-990-4011
Toll free : 1-800-667-7559
> Visit their website

Ordre professionnel des travailleurs sociaux et des thérapeutes conjugaux et familiaux du Québec
Montréal : 514-731-3925
Toll free : 1-888-7319420
> Visit their website

Ordre professionnel des psychologue du Québec
Montréal : 514-738-1223
Toll free : 1-800-561-1223
> Visit their website


Québec region :
InstitutPsy
Québec: 418-522-1494
> Visit their website

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Strained relationships

Human relationships are constantly evolving and learning to live with others is a lifelong endeavor. It takes patience and, above all, listening. Listening to others, but also listening to oneself.

In order to see things more clearly in the face of strained relationships, it is always best to talk about them and not curl up in isolation. The Tel-Aide Montréal helpline offers a listening ear, in complete anonymity and confidentiality.

Afterward, it’s always recommended to seek help from one of many specialized resources in Montreal and the surrounding area.

«

What a puzzle, human relations! These days, I seem to have problems with everyone; I feel people are constantly walking all over me. My ex-wife, my daughter, my neighbour, and when I try to talk to them, all I get is a load of abuse… We definitely don’t see eye to eye. Sometimes, I’d like to cut off all contact with them, my life would be so much easier. But I know I should rather seek help and try to understand things more clearly

»

Samuel
24 years old

Dépendant Affectif Anonyme Québec
Montréal : 514-990-4744
Toll free : 1-800-263-2266
> Visit their website (French)

Tel-jeunes
Montréal : 514-288-2266
Toll free : 1-800-263-2266
> Visit their website

Portail du Gouvernement du Québec
Family and support for individuals
> Visit their website

Institut de méditation et d’arbitrage du Québec – En milieu de travail
Montréal : 514-282-3327
Toll free : 1-855-482-3327
> Visit their website

Ordre professionnel des travailleurs sociaux et des thérapeutes conjugaux et familiaux du Québec
Montréal : 514-731-3925
Toll free : 1-888-7319420
> Visit their website

Ordre professionnel des psychologue du Québec
Montréal : 514-738-1223
Toll free : 1-800-561-1223
> Visit their website