What if, sometimes, the greatest support came… from silence? In active listening, pauses are not empty spaces to be filled, but moments where the other person can breathe, feel, and find their words. Discover how caring silences become true allies for a more human, more soothing presence.
Digital disconnection: why live listening changes our relationships
Screens have changed the way individuals listen. We reply quickly, react often, but take less time to truly be present with one another. Disconnecting isn’t just about putting down your phone — it’s about rediscovering a more human rhythm, where listening doesn’t go on pause.
We talk a lot about staying present, yet daily overload and inner noise often pull us away from the moment. Sometimes, what helps isn’t doing more — it’s being heard.
Listening at Work: Slowing Down to Understand Better
What if listening were the most effective action at work?
Active listening doesn’t slow things down—it makes work more meaningful. It helps prevent unnecessary tension and supports clearer, more grounded decisions.
Taking the time to listen: building connection in our busy everyday life
We often hear that our society has become individualistic. Yet it’s not that people don’t want to talk to each other anymore—it’s more that many are moving forward with a quiet overflow: responsibilities that pile up, emotions we set aside for later, days that demand a lot from us, and so on. Caught in this […]
Rephrasing is more than a listening technique — it’s a way to truly understand another person. One word at a time, we weave more genuine connections, and make the other person feel understood.
Giving Seniors a Voice : because being heard matters at any age
With the RPA Project – Giving Voice Back to Seniors, Tel-Aide Montréal creates caring spaces to break isolation, strengthen social ties, and value seniors’ voices in their communities.
Night listening: lending an ear in the heart of the night
When the world goes quiet, worries get louder.
At night, loneliness and heavy thoughts often feel strongest — just when most services are closed. Tel-Aide Montréal is here to listen during those hours, offering comfort, confidentiality, and a caring presence.
What exactly is empathy? And more importantly, how does it shape the way we build connections? Behind this often-heard word lies a simple yet powerful attitude that can transform our relationships every day.
